Here's some frequently asked questions we often receive. If they don't answer your query, drop us a line using the contact form below
Why online consultations?
Research has shown that more than 70% of healthcare consultations do not require face to face. 78% of consumers are interested in receiving care virtually. Our own market research has supported this. We have spoken to hundreds of women and their biggest challenges were finding trusted practitioners who could provide consultations in a convenient way that meets their needs on demand.Through the provision of online, on demand access to women’s focused healthcare, we help make it easy and convenient for women to get access to trusted practitioners whenever and wherever they are, supporting them through key life stages.
What can I do on the Caia platform?
While you can't examine your clients in person on Caia, you are providing a modern alternative by empowering women to receive important care via an online consultation. Using our platform, you will be able to provide advice, education, testing and diagnostics, prescriptions, emotional support and empowerment.
Can I set my own rates?
Yes you are able to set your own rates on our platform. Additionally, you can opt-in or out of the various services provided via the Practitioner Onboarding form (https://caia.care/practitioner-onboarding
Are there any fees associated with using the platform?
Yes, a commission is charged for each consultation with a Caia client.
How will I get paid?
We will deposit into the account you specify the fees from all consultations held each month, less the Caia fee at the end of each month.
Do I need to have my own indemnity insurance or will this be provided by Caia?
All practitioners are required to hold their own indemnity insurance and this must be uploaded to the Caia platform prior to consultations being held.
Am I able to work with my existing clients on the Caia platform?
Yes, you will be able to recommend your existing clients to the Caia platform. A 20% commission will be charged for each consultation held using the Caia platform.
What happens if I need to visit a Caia client in person? Am I still required to manage the scheduling of this through the Caia platform?
Yes, we recognise that there will be instances where it may be necessary to have an in person consultation. We ask that these still be scheduled through the Caia platform.
Am I able to refer a patient to another practitioner on our off of the platform?
Yes, you are able to refer patients to other practitioners that have been successfully onboarded onto the Caia platform. We are working on building out our off platform referral network.
Where to begin! Delays to diagnosis, productivity impacts by not accessing care, gender equity…Research has shown that 61% of women find health & wellness to be a struggle and 82% put off seeing a practitioner citing work as the main reason. Many women just don’t know where to turn and find navigating the healthcare maze and finding a trusted practitioner to help them with their general wellness, fertility, pregnancy, emotional health, etc a relentless slog. For those women in the workforce interested in starting a family, 43% of new mums return and then leave the workforce in the 1st year. 75% wish they hadn’t had to. This mass exodus has a huge impact on gender diversity, inclusion, and society overall. In the case of menopause, while this is a period that some women sail through others find the experience challenging. For those experiencing symptoms it is at a productivity cost of $810B globally and 75% of those seeking treatment do not get it. Additionally, for many conditions that affect women specifically there can be delays to diagnosis of between 5 to 7 years, before a woman receives appropriate treatment. Often this is driven by the fact that the practitioners doing the consultations are not well educated in understanding how women describe, manifest, and experience pain and other symptoms which may indicate a more serious underlying condition. By curating a high quality network of practitioners who are experienced in women specific conditions we believe we will make an impact on not just the quality of care but on a women’s overall experience with her health and wellness outcomes.
How do I integrate my Gmail calendar with my Acuity calendar?
Log in to your Acuity account:After you have logged in, scroll down on the lefthand menu until you see 'Sync with Other Calendars'.Click 'Sync with Other Calendars' and you will be given an option for Google Calendar. Click the button that says Sign in to Google Calendar and it will allow you to enter your username, password, and link to Acuity.